Support & Services

WE PROVIDE Monitoring and troubleshooting  Preventive maintenance  Regular servicing  Breakdown assistance 

We offer a range of different service-level agreements. From remote monitoring to on-site technician visits, we are here to make sure your products gives you the best return. Our products come with a 12-months warranty.

forklift

Installation

Our products are installed and commissioned by our technicians in a day.

Ecoboxtec offers training and detailed technical sheets.

We will provide ongoing support throughout the maintenance contract and ensure that your staff is trained to perform basic maintenance tasks such as cleaning and troubleshooting.

On-site Maintenance

Our service team is responsible for the installation, the commissioning of the products and provides regular maintenance on-site.

Off-site Maintenance

We use real-time data directly from your machines to monitor, diagnose and troubleshoot efficiently.

Our IT platform gives you a live overview of your machine as well as sending alert notifications.

For immediate assistance, please contact us